Connections Area Agency on Aging to Offer Scams and Fraud Workshop | Local News


Connections Area Agency on Aging will host a Fraud and Scam Education Workshop from 12:30 p.m. to 2:30 p.m. on July 27 at the Council Bluffs Public Library, 400 Willow Ave.

Connections suggests families do the following to protect their elderly loved ones:

Create a “safety plan” when a loved one receives an unexpected call or visitor at home. This plan will outline what the Elder will say or do, who they will call, and most importantly, what information should not be shared or confirmed with the caller/visitor.

Plan ahead for financial protection (i.e. power of attorney, bank account access, and trusted contact in case something goes wrong). Share these plans with the named family member or trusted friend.

Check your credit report every year to make sure no new accounts have been opened in your name.

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Start the conversation about scam prevention and education and keep having it. This is one of the most important tips because research shows that when someone knows about a scam, they are less likely to fall victim to it.

According to an agency press release, Connections Area Agency on Aging offers many services to keep Iowa seniors safe, such as education about scams and/or individual and community abuse. The agency offers support for seniors in Iowa to file a scam report, share information needed for the report, and create a plan to prevent the scam/abuse from happening again.

Sometimes the scam survivor may need help from Connections to pay their bills or buy the medicine they need, if they lost money due to a scam and now instead worrying about how to stay at home, he can seek appropriate solutions.

We can help Iowa seniors and their families organize their future planning, such as filling out power of attorney forms and/or applying for needed benefits and services.

“Many families have shared that they are grateful for our services to help their loved ones stay home and help them stay physically, emotionally and financially safe,” said EAPA Program Specialist Tasha Jones. “We are often called ‘angels’ because many individuals and families don’t know we are here to help.”

For more information, visit or call us at 1-800-432-9209 to explore local community services and supports.


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